Telephone Operator – Overnight

Job Listing No: 9740000

Telephone Operator – Overnight

The Star Entertainment Group – Sydney, NSW – ABOUT THE COMPANY The Star Entertainment Group owns and operates The Star Sydney, The Star Gold Coast and Treasury Brisbane. The Star Sydney has undergone an 0-million redevelopment with the goal of becoming Sydney’s most loved entertainment destination. The Star is more than a casino, a hotel, a restaurant or bar – it’s a complete entertainment destination based in Pyrmont offering countless opportunities to develop your career. ABOUT THE ROLE As the voice of The Star, you will be based on the telephones to answer calls, assist with guest enquiries and direct calls on the overnight shift. DUTIES Deliver excellent levels of guest service every time Answer incoming calls in a professional manner Provide directions and car parking information Provide casino and hotel information such as event details, restaurant opening times, casino membership Work independently on shift SKILLS & EXPERIENCE Customer service experience Comfortable working with computers Full Australian Working Rights wit… – Permanent – Full-time

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