Service Desk Analyst

Job Listing No: 9740000

Service Desk Analyst

Watpac – Sydney, NSW – Excellent opportunity with an award-winning national contractor Be recognised and rewarded for your contribution Great culture within a professional environment About the role There is a great opportunity for an experienced Service Desk Analyst to join our Information Systems team. Based at our Sydney head office, you will be the first point of contact for all users requiring information technology and applications systems support. Your responsibilities include but are not limited to: Answer and log all calls and e-mails through the help desk call logging system. Resolve all issues where possible or escalate to appropriate technical and application support staff. Maintain the IS asset/ inventory register to manage provision, recovery or retirement of IS assets. This includes ordering, allocation and collection of all IS related equipment. Travel to site when onsite project support is required. About you The successful candidate will have the following skills and experie… – Contract – Full-time

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