Customer Relationship Manager

Job Listing No: 9740000

Customer Relationship Manager

David Jones – Melbourne, VIC – David Jones wants to inspire people to lead an extraordinary life. To do this, we’ve curated the world’s leading brands across fashion, beauty and home. This edit makes David Jones a place where people can explore and define their personal style – a destination offering impeccable service and an experience that makes the choice of extraordinary easy. The Marketing, Financial Services and Customer Innovation teams focus on delighting our customers by offering a fully integrated and seamless customer experience through various online and offline marketing channels. The team is responsible for our brand positioning, engagement initiatives and communication campaigns as well as delivering a range of financial services and products to our customers. In this role you will: Lead our CRM team, including the design and delivery of the CRM and direct marketing strategies for the business Hold accountability for delivering a Single View of Customer across the David Jones business. Be responsible … – Permanent – Full-time

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