Application Support Analyst- Fund Administrator- SMSF

Job Listing No: 9740000

Application Support Analyst- Fund Administrator- SMSF

Peoplebank – Sydney, NSW – Provide application support and problem resolution for users of the Class Super administration system Assist with the development of help documentation and training material that instructs users on the functions and usage of the Class Super product Assist with analysis and requirements specification of new features of the Class Super application Respond to and follow-up support enquiries via phone, email and other channels. Maintain and develop customer relationships around effective use of the Class system Liaise with senior support staff to resolve unusual and complex support requests, escalating issues to the Support Manager if required To be considered for this fantastic opportunity, you must have: Knowledge of accounting (debits and credits etc) is critical, you will need to have end-to-end SMSF administration experience (50+ funds). Sound understanding of SMSF regulatory compliance Academic & trades qualifications- Accounting and Finance User knowledge of Class Super … – Permanent – Full-time

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